It’s been an exciting few months here at JM Bullion! We’ve accomplished a few notable things, so I wanted to take a minute to brag on the company a bit in this brief post. JM Bullion was awarded bronze for the Customer Service Department of the Year Stevie Award! This award was in recognition of the monstrous growth the department…
Abusus Non Tollit Usum – latin for “The abuse doesn’t take away from the use”, was an eye opening phrase I learned from my father while taking one of his history courses in college. As an American living in Austria during the Iraq war I spent a lot of time trying to defend the basic goodness of the idea of…
I was recently promoted from Director of Ecommerce to Vice President of Operations, which has been very exciting for me. Along with that promotion though came 2 more departments with sophisticated tasks that I had no clue about. So you could say I’m busy! There’s a lot to learn and I’m still responsible for the various departments I was already heading…
For the first time since my sophomore year in college (so roughly 15 years), I don’t currently have some side business going on. It’s a bizarre feeling to come home and have to think about what I’m going to do at night once my son is in bed. It used to be a given that I’d go to work on some…
Today with great excitement I’d like to announce the launch of a software application I’ve been working on for a long time. Supplier Partner is a browser based tool you use to manage your product catalog that replaces spreadsheets and makes your information instantly accessible to your resellers. It replaces your spreadsheet (or whatever you use) on which you store your product…
This is my first post in nearly a month, and that last post was about panicking at work, so I guess you could say I’ve been busy! I’ve been leading some major overhauls at my company which have, predictably, caused some unintended consequences. So between that and spending time with family there hasn’t been much time to blog. Along those same lines…
As I write this post, I’m in the midst of what has turned out to be a very hectic and turbulent launch of some new warehouse management software. We’re in week three of working through all the unexpected bugs and our shipping volume is still only at half what it was before the launch, and that’s actually an accomplishment compared to…
As I near the end of the first year in my new role as Director of E-commerce, I’ve been contemplating some of the mistakes I’ve made. In order to grow and improve I think you have to both take an honest look at yourself and also be open to criticism from others. Pride makes this sort of thing painful to do,…
Over the past few months I’ve been flying through books. Almost to the point where this blog is a business book review blog more than an E-commerce blog like I had intended it to be. Despite this I still feel like I can’t keep up with everything I want to read, and this made me realize that I may be…
Lot’s of tasks in e-commerce are very mundane. Processing orders, packing boxes, plugging in tracking numbers, and other daily tasks can become so repetitive that if you can feel like you’re wasting away. When I first started working in e-commerce these tasks took up 90% of my day, so I would go crazy out of boredom, these are my 3…
