This week I’ll be speaking at the Dallas Ecommerce Meetup. If you’re local come by and say hi! The name of the talk is “My Top 15 Ecommerce Tools” and I wanted to create a resource for everyone at the talk to access the links. It would be too long to write the whole thing up, especially since I’ve already gone in depth on many of these tools on this blog, but here are 15 links to great tools I’ve used over the years and frequently recommend. (Rankings are random, I love them all)
- Excellent office IT support in Dallas – www.strategic-support.com
- Simple & cheap VOIP phones – www.vonagebusiness.com (I reviewed this in depth here)
- Ecommerce marketing and analytics tools – www.addshoppers.com (I reviewed this in depth here)
- Email marketing software – www.bronto.com (I reviewed this in depth here)
- Call center software – www.genesys.com (I reviewed this in depth here)
- Customer service help desk software – www.helpscout.net
- Process documentation software – www.procedureflow.com (I reviewed this in depth here)
- Internal company chat – www.hipchat.com
- Website search and category recommendations – www.searchspring.com
- Website chat software – www.olark.com
- Search ads management – www.roirevolution.com
- International shopping cart with freight forwarding – www.globalshopex.com
- Email slicing and HTML services – www.xhtmlchop.com
- Email, calendar, and docs – www.apps.google.com
- Outsourced ecommerce services – www.2ndoffice.co (I reviewed this in depth here, here, and was on a podcast about them here)
So there you have it. If you were at the talk and now coming to this resource I’d love to hear your feedback below. Even if you aren’t, feel free to throw links in the comments for additional quick recommendations!
